Our Commitment
Last updated October 17, 2026
This page is the short version of what you can hold this service to. Four commitments, and an honest line about where they stop.
A real person, day or night
The phone is covered 24/7, including weekends and holidays, because that is when most of these calls actually come in.
No charge for the call or the connection
Calling and being connected is free. There is no fee, no membership and no booking charge for using this site. What you agree with the contractor afterwards is between you and them.
A licensed contractor who works locally
The connection goes to a licensed, insured independent contractor working in the Detroit area rather than to a call centre two states away. Confirm the license and the insurance yourself before anyone starts — it is your right and your responsibility.
Not the right contractor? Call again
Should the match go wrong, one more call puts you in touch with a different contractor. No fee, no form, no explanation needed beyond “that one did not work out”.
Where these commitments stop
What this page does not do is guarantee the work itself. The contractors are independent; this site neither performs the work nor warrants it. Any workmanship guarantee comes from the contractor you hire, in writing, and it is worth asking for one.
The full disclaimer is on the disclaimer page.